Communication

You can easily find the 'Chat' or 'Communication' icon on the OnestPay dashboard after logging in. It's prominently placed to allow quick access to your recent conversations, new messages, and options to start chats with friends, groups, or merchants.

The chat interface on OnestPay is designed to be user-friendly, even for first-time users. With simple navigation, clear options for starting new conversations or viewing recent ones, and features like file sharing and emoji, it’s easy to use without needing much guidance.

Yes, OnestPay makes it easy to distinguish between personal chats, group chats, and merchant conversations. The chat interface clearly labels each type, allowing you to stay organized and quickly access the conversation type you need.

OnestPay lists your recent conversations with details like the contact’s or group’s name, a preview of the last message, and the time it was sent. This helps you quickly find ongoing chats and catch up on what you missed.

Simply scroll through the list of recent conversations on the OnestPay chat interface. Each chat shows the last message and timestamp, allowing you to resume the conversation right where you left off.

To create a group chat, click the 'New Group' button, name your group, select participants, and set permissions. If you want to join an existing group, you can select the group from your contact list to jump into the conversation.

Group chats on OnestPay help you stay connected with friends, family, or co-workers easily. They enable collaborative conversations, allow sharing of files and images, and keep everyone on the same page in real time, making communication more efficient.

Yes, messages sent via OnestPay’s chat feature are delivered in real time. Whether you're sending a message, file, or reacting with an emoji, your communication happens instantly, ensuring smooth conversations without delay.

Absolutely. OnestPay allows you to send files, images, videos, and links easily within your conversations. Simply click the attachment icon in the chat, choose your file, and hit send to share instantly with your contacts.

While OnestPay supports sending various file types, there may be file size limits depending on the media. You can share common file formats like images, videos, and documents with ease, ensuring your files reach your contacts quickly.

If an attachment fails to send, you’ll be notified in the chat. Simply try resending it or check your internet connection. OnestPay makes it easy to manage your file sharing without interruptions in communication.

OnestPay uses secure encryption for all communications, including files. This ensures your shared files are protected and only accessible to the intended recipients, giving you peace of mind when sharing sensitive information.

Yes, OnestPay allows you to use emojis to react to messages. Simply long-press or hover over a message to select and add an Emoji, making your chats more fun and interactive with quick reactions.

You can reply to specific messages to maintain context in long conversations. This feature highlights the message you're responding to, making it easier to follow discussions and keeping threads organized in busy chats.

On OnestPay, you can edit or delete messages by long-pressing or right-clicking the message. If you edit, the changes reflect immediately, and if you delete, it’s removed from the conversation, giving you control over your messages.

Yes, starting a voice or video call is simple. Just click on the phone or camera icon next to the contact or group in your chat, and the system will notify the recipient immediately, allowing for seamless communication.

When you receive a voice or video call, you'll get a notification with a ringtone. You can choose to either answer or decline the call. If you answer, the voice or video chat will start immediately, allowing you to communicate with the caller.

The quality of voice notes and video calls on OnestPay is clear and reliable. It delivers real-time, high-quality audio and video experiences, ensuring you stay connected without interruptions during conversations.

The @mention feature allows you to tag specific users in group chats by typing ‘@’ followed by their username. The tagged person will receive a notification, making it easier to direct messages and keep conversations organized.

To pin a message, simply long-press or right-click on the message and select the ‘Pin Message’ option. The pinned message will stay at the top of the chat for easy reference, ensuring you never lose track of important information.

Pinned messages in group chats are visible to all participants. This makes it convenient for everyone in the chat to access critical information or instructions without having to scroll through long conversations.

The Search feature is highly effective, allowing you to quickly find specific keywords, contacts, or messages in your chat history. It saves time and ensures that you can easily revisit important details from past conversations.

Yes, OnestPay provides advanced search options, allowing you to filter results by date or other criteria. This makes finding older messages or specific conversations much faster and more convenient.

Yes, you can set custom statuses or away messages in your profile settings. These appear when contacts view your profile, helping them know if you're available or away, adding more control over your communication.

To mute or archive a conversation, simply long-press or right-click on the chat and select ‘Mute’ or ‘Archive.’ Muting silences notifications, while archiving moves the chat out of your main conversation list for better organization.

To leave or delete a group chat, go to the group chat settings and select ‘Leave Group’ or ‘Delete Group’ (if you’re an admin). This removes you from the group or deletes the entire chat if you're the group admin.

Once a group chat is deleted, the conversation history is removed for all members if you're the admin. However, if you just leave the group, your chat history remains accessible to others still in the group.

Yes, you can customize your notification settings within OnestPay. You can choose which alerts you receive for new messages, mentions, or calls, allowing you to control your notification preferences.

To customize alerts, go to your notification settings and adjust preferences for different types of events like new messages, group mentions, or calls. This allows you to control the frequency and type of alerts you receive.

You can view a contact's profile and last seen status by clicking on their profile picture in the chat. This will display their details, including when they were last active, helping you keep track of their availability.