IT PAYS TO PAY WITH ONESTPAY
Disclaimer
Frequently Asked Questions (FAQs) provided on this site are for informational purposes only and are intended to offer an initial understanding of the OnestPay™ platform prior to going live. Please note that these FAQs are indicative and may be updated or modified once OnestPay™ is live. As the app evolves, and new features are introduced, certain details may change to improve user experience and ensure compliance with the latest regulations.
Account Set-Up
This section deals with the secure process for linking bank accounts, debit, or credit cards on OnestPay. It covers steps from account setup, authentication, verification, and managing linked accounts, to transferring funds.
To link your bank account, navigate to your account settings in the OnestPay app. Select the option to add a bank account, choose your bank from the supported list, and follow the authentication process. Once verified, your account will be linked and ready for transactions.
OnestPay supports a wide range of banks and financial institutions. You can view the list of supported institutions during the account-linking process, ensuring seamless integration and fund transfers from major banks.
Yes, OnestPay allows users to link multiple bank accounts for better financial management. You can easily add, manage, or update multiple accounts from the app's account settings.
The verification process typically takes a few minutes. Once you select your bank and authenticate through your bank's system, OnestPay confirms the link and activates your account for use.
Managing linked bank accounts is simple and user-friendly. You can view, update, or remove accounts directly from your OnestPay account settings, making it easy to manage multiple accounts.
Yes, you can update your linked bank account information at any time. Simply navigate to your account settings, select the account, and make the necessary changes to ensure the changes are saved.
To link a debit or credit card, go to 'payment settings' within the OnestPay app, choose the option to add a card, and enter your card details. Once verified, your card will be activated for seamless payments.
Card verification is typically instant. Once you submit your card details, OnestPay will activate the card immediately for fast and secure transactions.
Making purchases on OnestPay is highly convenient. Once your bank account or cards are linked, you can quickly select your preferred payment method during checkout and complete purchases with ease.
To transfer funds, go to your OnestPay wallet, select ‘add funds,’ choose your linked bank account, enter the amount, and confirm the transfer. The funds will be credited to your wallet immediately or within a few hours.
Yes, you can transfer funds from your OnestPay wallet back to your linked bank account. Simply withdraw your funds, select your bank account, and confirm the transfer.
Transfer limits may apply depending on your account type or bank’s regulations. You can check your daily or transaction limits within the app or consult your bank for further details.
OnestPay only accesses essential transaction information, such as account number, available balance, and transaction history, which is securely encrypted to ensure your privacy and safety.
Yes, OnestPay uses advanced encryption and security protocols to protect your sensitive financial data. All linked accounts are secured with Multi-Factor Authentication (MFA), ensuring your information is safe from unauthorized access.
If you notice unauthorized activity on your OnestPay account, immediately contact our customer support and report the issue. You should also notify your bank and take the necessary precautions.
If you don’t use your Deferred Rewards before they expire, you will lose them. OnestPay notifies you of expiry dates in advance, giving you ample time to use your rewards before they become invalid.