Disclaimer

Frequently Asked Questions (FAQs) provided on this site are for informational purposes only and are intended to offer an initial understanding of the OnestPay™ platform prior to going live. Please note that these FAQs are indicative and may be updated or modified once OnestPay™ is live. As the app evolves, and new features are introduced, certain details may change to improve user experience and ensure compliance with the latest regulations.

FAQ

Q1. How do I register on the OnestPay platform?

Visit the OnestPay website or app, fill in your personal details (name, email, phone number, and password), agree to the terms, and follow the verification steps.

Q2. Is there a fee for sign-up?

No, registration on OnestPay is free.

Q3. What if I don’t receive the OTP or confirmation email?

OTP: Check your phone number/email, ensure proper network coverage, and request the OTP again. If issues persist, contact customer support.
Email: Check your spam/junk folder and request the email again. Ensure your email address is correct.

Q4. How long does it take to complete the registration process?

The registration process is quick and efficient. It takes just a few minutes. Once you submit your information and verify your OTP, your account will be set up immediately. It will allow you to start using OnestPay’s services.

Q5. Can I register without linking a bank account?

Yes, but linking a bank account later allows you to deposit and withdraw funds and enjoy full platform benefits.

Q6. What should I do if I forget my password?

Use the "Forgot Password" option to receive a reset link or OTP and create a new password.