Buy From Merchant

Yes, OnestPay credits are versatile and can be used for both online and in-store purchases with participating merchants. Simply select OnestPay credits as your payment method during checkout, whether you're shopping on the merchant's website or at their physical store, providing flexibility in how you spend.

Yes, if you accidentally remove an item from your cart, you can easily re-add it without starting over. Just go back to the product page or cart and add the item again, continuing your checkout process without any hassle.

No, OnestPay credits can be applied to any purchase, whether small or large, with no minimum purchase amount required. This flexibility allows users to use their credits for any qualifying transaction, regardless of the total.

If your OnestPay credits don’t cover the full purchase amount, you can pay the remaining balance using another payment method, such as a credit card, debit card, or bank transfer. This ensures a seamless checkout experience.

If you encounter an error during payment processing, try refreshing the page or logging out and back in. If the issue persists, contact OnestPay’s customer support for quick assistance. They'll guide you through the steps to complete your transaction smoothly.

Yes, you will receive a confirmation for every purchase made using OnestPay credits. You'll get a digital receipt via email or SMS, as well as a transaction confirmation directly on the platform, ensuring you have a record of your purchases.

You can view your complete transaction history by logging into your OnestPay account. Navigate to the transaction section in your dashboard, where you'll find details of all purchases made using your credits, including dates, amounts, and merchants.

Yes, you can return items purchased with OnestPay credits. Depending on the merchant’s return policy, the corresponding credits will be refunded to your OnestPay account, allowing you to use them for future purchases.

If you return a purchase, any earned rewards related to that transaction may be deducted from your account. The credits from the return will be refunded to your OnestPay account based on the merchant’s policy, so it’s important to check the terms before returning.

Refunded credits typically appear in your OnestPay account within a few business days after the merchant processes the return. You can track the status of your refund through your account dashboard to stay updated.

It depends on your needs. If you want immediate rewards for instant spending or transfers, choose Instant Rewards. If you prefer to wait and earn higher rewards over time, Deferred Rewards are better for saving up. Consider your financial goals—short-term versus long-term benefits—before deciding.

Once you choose a reward type (Instant or Deferred), it cannot be changed after the purchase. Be sure to evaluate your spending needs and potential reward growth before finalizing your decision.

Instant Rewards are credited immediately when you purchase merchant credits. The reward amount is shown upfront, and no waiting period is required. It's the perfect choice for users looking for immediate bonus credits to spend or transfer right away.

You can easily track the progress of your Deferred Rewards through the OnestPay dashboard. The platform provides regular updates on your reward growth, including the timer showing how long you have until your rewards are fully earned.

Yes, Deferred Rewards come with a specific waiting period that allows your rewards to grow. The longer you wait, the larger your rewards become. The platform will show the exact waiting period before you confirm your reward choice.

OnestPay allows users to earn rewards with any credit purchase, whether small or large. There is no minimum or maximum amount required to start earning rewards, giving users the flexibility to choose based on their needs.

Yes, OnestPay allows you to transfer earned rewards to other users. This feature is useful for sharing rewards or using credits across accounts, giving you flexibility in how you spend or distribute your rewards.