IT PAYS TO PAY WITH ONESTPAY
Disclaimer
Frequently Asked Questions (FAQs) provided on this site are for informational purposes only and are intended to offer an initial understanding of the OnestPay™ platform prior to going live. Please note that these FAQs are indicative and may be updated or modified once OnestPay™ is live. As the app evolves, and new features are introduced, certain details may change to improve user experience and ensure compliance with the latest regulations.
Digital Wallet & Debit Card
The OnestPay digital wallet is a secure, user-friendly platform for storing Merchant Credits, Bonus Credits, and funds. It enables seamless transactions, transfers, and payments across the OnestPay ecosystem.
Your wallet is automatically created when you register on the OnestPay platform. Simply link a bank account to activate and start using it for transactions.
The OnestPay debit card is a physical card linked to your digital wallet. It allows you to make purchases online or in-store using your wallet balance, including Merchant Credits and Bonus Credits.
You can request a physical debit card through the OnestPay app. Follow the prompts under the "Debit Card" section to place your order and link it to your wallet.
For online purchases, enter the debit card details during checkout. For in-store purchases, swipe or tap the physical card at the merchant's point-of-sale terminal.
There are no fees for using the OnestPay debit card for purchases.
Immediate cash withdrawals are subject to fees, but ATM withdrawals are not supported on the OnestPay platform.
Immediately report a lost or stolen card through the OnestPay app under the "Debit Card" section. The card will be deactivated, and you can order a replacement.
Yes, you can set daily or transaction-specific spending limits for your debit card through the app to manage your expenses.
Absolutely. The card is protected with advanced encryption, Multi-Factor Authentication (MFA), and fraud monitoring to ensure secure transactions.
Yes, funds stored in your OnestPay wallet are FDIC-insured up to the applicable limits, ensuring your money is protected in case of unforeseen events.
No, FDIC insurance only applies to cash balances stored in your OnestPay wallet. Merchant Credits and Bonus Credits are not covered under FDIC insurance.
The standard FDIC insurance coverage limit is $250,000 per depositor, per institution. This applies to the cash balance in your OnestPay wallet.
OnestPay partners with insured banks to hold your wallet balances. You can view details of FDIC coverage and partner institutions in the "Account Information" section of the app.