Disclaimer

Frequently Asked Questions (FAQs) provided on this site are for informational purposes only and are intended to offer an initial understanding of the OnestPay™ platform prior to going live. Please note that these FAQs are indicative and may be updated or modified once OnestPay™ is live. As the app evolves, and new features are introduced, certain details may change to improve user experience and ensure compliance with the latest regulations.

Group Buy


Q1. What is Group Buying?

Group Buying is a feature where users pool funds to collectively purchase items or services, reducing individual costs and increasing purchasing power.

Q2. How do I create a group purchase?

Navigate to the ‘Group Buying’ section, set a goal, specify the item or service, invite participants, and track contributions in real-time.

Q3. What are the benefits of participating in a group purchase?

Participants enjoy lower costs, collective purchasing power, and convenience. OnestPay ensures a seamless process with easy contribution tracking and real-time updates.

Q4. Where can I find the Group Buying section on the OnestPay dashboard?

Log in to your OnestPay account and access the ‘Group Buying’ section on the dashboard to create or join a group purchase.

Q5. How can I create and manage groups on OnestPay?

Use the "Create Group Purchase" option in the Group Buying section. Fill in details like item, total amount, and deadline. Manage groups with real-time tracking, reminders, and finalization tools.

Q6. What if my friends are not on OnestPay?

You can invite them via email, phone, or social media. Once they join, they can participate in the group purchase.

Q7. How do I invite friends to join a group purchase?

Use OnestPay’s social network or enter their email addresses/phone numbers. They’ll receive an invitation with purchase details and instructions.

Q8. What happens if the group doesn’t reach the required amount before the deadline?

If the group fails to meet the goal, the purchase won’t proceed, and all contributions will be refunded.

Q9. How can I track the progress of contributions?

Monitor contributions in real-time through the group purchase page, which displays participant contributions, amounts, and the remaining balance.

Q10. What are the steps for finalizing a group purchase?

Once all contributions are made, the organizer can finalize the purchase.

Q11. How are the purchased items or services distributed among participants?

Digital items are distributed automatically. Physical items require coordination among participants, often led by the group organizer.

Q12. Can participants adjust their contributions to suit their budget?

Yes, participants can adjust their contributions before the purchase is finalized, ensuring flexibility.

Q13. What happens if invited friends don’t contribute?

The system tracks their status, and you can send reminders. If they don’t contribute, their share remains unpaid, potentially delaying the purchase.

Q14. Is there an easy way to remind participants who haven’t contributed yet?

Yes, OnestPay allows you to send reminders directly from the group purchase page.

Q15. What happens if someone wants to contribute more or less than the initially specified amount?

Participants can update their contributions to match their comfort level, provided the total required amount is met.

Q16. How does OnestPay handle incomplete group purchases?

If the required amount isn’t reached by the deadline, contributions are refunded, and the group purchase is canceled.

Q17. Does OnestPay notify participants about the completion of group purchases?

Yes, all participants are notified once the purchase is finalized, with details about the item or service.

Q18. How are contribution amounts determined in OnestPay?

There are multiple way contribution amount can be decided. Group organizer may set a target or individual participants can decide on their particular goals.

Q19. Can I adjust the deadline for contributions?

Yes, deadlines can be extended before the purchase is finalized, allowing more time to reach the goal.

Q20. Is there flexibility in setting the total amount required?

Yes, the organizer can define the total amount needed for the group purchase.

Q21. How can Group Buying on OnestPay save me money?

By pooling funds, users can access better deals and share costs, resulting in significant savings compared to individual purchases.

Q22. What if I encounter difficulties adding members to a group?

Ensure contact details are correct and resend invitations if necessary. For technical issues, contact OnestPay support.

Q23. Will I be notified of missed group purchase updates?

Yes, missed updates are stored in the notifications section, or you can review them in the group purchase history.

Q24. Is there a way to access detailed records of previous group purchases?

Yes, the ‘Group Purchase History’ section provides records of past purchases, including contributions, participants, and outcomes.

Q25. How long does it take for refunds if a group purchase fails?

Refunds are processed instantly and credited back to your OnestPay account.

Q26. What are the benefits of the Group Buying experience?

Benefits include lower costs, stronger social engagement, and streamlined processes for organizing and participating in collective purchases.

Q27. Can I leave feedback on my group buying experience?

Yes, OnestPay encourages feedback to improve the platform and help future users make informed decisions.