Frequently Asked Questions (FAQs) provided on this site are for informational purposes only and are intended to offer an initial understanding of the OnestPay™ platform prior to going live. Please note that these FAQs are indicative and may be updated or modified once OnestPay™ is live. As the app evolves, and new features are introduced, certain details may change to improve user experience and ensure compliance with the latest regulations.
Group Buying is a feature where users pool funds to collectively purchase items or services, reducing individual costs and increasing purchasing power.
Navigate to the ‘Group Buying’ section, set a goal, specify the item or service, invite participants, and track contributions in real-time.
Participants enjoy lower costs, collective purchasing power, and convenience. OnestPay ensures a seamless process with easy contribution tracking and real-time updates.
Log in to your OnestPay account and access the ‘Group Buying’ section on the dashboard to create or join a group purchase.
Use the "Create Group Purchase" option in the Group Buying section. Fill in details like item, total amount, and deadline. Manage groups with real-time tracking, reminders, and finalization tools.
You can invite them via email, phone, or social media. Once they join, they can participate in the group purchase.
Use OnestPay’s social network or enter their email addresses/phone numbers. They’ll receive an invitation with purchase details and instructions.
If the group fails to meet the goal, the purchase won’t proceed, and all contributions will be refunded.
Monitor contributions in real-time through the group purchase page, which displays participant contributions, amounts, and the remaining balance.
Once all contributions are made, the organizer can finalize the purchase.
Digital items are distributed automatically. Physical items require coordination among participants, often led by the group organizer.
Yes, participants can adjust their contributions before the purchase is finalized, ensuring flexibility.
The system tracks their status, and you can send reminders. If they don’t contribute, their share remains unpaid, potentially delaying the purchase.
Yes, OnestPay allows you to send reminders directly from the group purchase page.
Participants can update their contributions to match their comfort level, provided the total required amount is met.
If the required amount isn’t reached by the deadline, contributions are refunded, and the group purchase is canceled.
Yes, all participants are notified once the purchase is finalized, with details about the item or service.
There are multiple way contribution amount can be decided. Group organizer may set a target or individual participants can decide on their particular goals.
Yes, deadlines can be extended before the purchase is finalized, allowing more time to reach the goal.
Yes, the organizer can define the total amount needed for the group purchase.
By pooling funds, users can access better deals and share costs, resulting in significant savings compared to individual purchases.
Ensure contact details are correct and resend invitations if necessary. For technical issues, contact OnestPay support.
Yes, missed updates are stored in the notifications section, or you can review them in the group purchase history.
Yes, the ‘Group Purchase History’ section provides records of past purchases, including contributions, participants, and outcomes.
Refunds are processed instantly and credited back to your OnestPay account.
Benefits include lower costs, stronger social engagement, and streamlined processes for organizing and participating in collective purchases.
Yes, OnestPay encourages feedback to improve the platform and help future users make informed decisions.