IT PAYS TO PAY WITH ONESTPAY
Disclaimer
Frequently Asked Questions (FAQs) provided on this site are for informational purposes only and are intended to offer an initial understanding of the OnestPay™ platform prior to going live. Please note that these FAQs are indicative and may be updated or modified once OnestPay™ is live. As the app evolves, and new features are introduced, certain details may change to improve user experience and ensure compliance with the latest regulations.
Link Banks, Deposits & Withdrawals
To link a bank account, navigate to the "Bank Accounts" section in your dashboard. Select "Add Bank Account," choose your bank, and follow the authentication steps to securely link your account.
Yes, OnestPay allows you to link multiple bank accounts for added flexibility in managing deposits and withdrawals.
No, linking a bank account to your OnestPay account is free.
Go to your dashboard, select "Add Funds," choose your linked bank account, enter the amount, and confirm the transaction. Funds will be credited to your wallet instantly or within a few hours, depending on your bank.
No, depositing money to your OnestPay account is free.
Instant withdrawals typically incur a nominal fee, which is displayed during the transaction process. Delayed withdrawals, processed within 1-3 business days, are often free or incur a minimal service charge. Check the fee schedule in your dashboard for details.
Yes, OnestPay allows you to choose your preferred withdrawal method. Instant withdrawals are faster but may have higher fees, while delayed withdrawals are more cost-effective.
No, you cannot use ATMs for deposits and withdrawals to and from OnestPay account.
Navigate to the "Withdraw Funds" section, select your linked bank account, enter the withdrawal amount, and confirm. Funds will be transferred to your bank account within 1-3 business days.
Yes, daily and transaction-based limits may apply based on your account type. These limits are displayed during the deposit or withdrawal process.
OnestPay uses industry-standard encryption and Multi-Factor Authentication (MFA) to ensure the security of your linked bank accounts.
Update your bank account details through the "Bank Accounts" section in your dashboard. Ensure your details are accurate to avoid transaction issues.
You will receive a notification once the transaction is complete. You can also check your transaction history in the dashboard for updates.
If a transaction fails, the funds will remain in your wallet or bank account. You will be notified of the issue and can retry the transaction or contact OnestPay support for assistance.
Yes, OnestPay offers an option to set up recurring deposits. Specify the amount, frequency, and linked bank account, and the funds will be automatically added to your wallet as scheduled.
Yes, large transactions may require additional verification, such as submitting identification documents, to comply with security and regulatory requirements.