Disclaimer

Frequently Asked Questions (FAQs) provided on this site are for informational purposes only and are intended to offer an initial understanding of the OnestPay™ platform prior to going live. Please note that these FAQs are indicative and may be updated or modified once OnestPay™ is live. As the app evolves, and new features are introduced, certain details may change to improve user experience and ensure compliance with the latest regulations.

Social Features


Q1. How can I access the social features on OnestPay?

Navigate to the ‘Social’ section on the dashboard after logging in. Here, you can connect with friends, invite new users, and engage in group activities like collaborative buying and sharing credits.

Q2. What kind of social interactions can I engage in through OnestPay?

OnestPay allows users to invite friends, create and manage groups, share purchase credits, and send messages within the app.

Q3. What social tabs should I look for to navigate the OnestPay app easily?

Look for tabs like ‘Invite Friends,’ ‘Groups,’ ‘Activity,’ and ‘Messages’ in the social section. These tabs help you invite friends, manage groups, view social activities, and communicate with other users.

Q4. How do I invite my friends to join OnestPay?

Use the ‘Invite Friends’ option in the Social section to share an invite link via email, SMS, or social media. Your friends will receive an invitation to join OnestPay.

Q5. What happens after I send an invitation to a friend?

Once you send an invitation, your friend will receive an email, SMS, or social media link. When they click the link and register, they will automatically join your social network within OnestPay, enabling you to collaborate.

Q6. What are the benefits of inviting friends to OnestPay?

Inviting friends unlocks social features like group buying and credit sharing. Both you and your friends can also earn bonuses or exclusive credits.

Q7. What incentives do my friends receive for joining?

Friends who join OnestPay through your invitation will receive bonus credits and you will also receive bonus credits. These incentives encourage participation and engagement, adding value to their experience on the platform

Q8. How do I know if a friend has accepted my invitation or joined my group?

You’ll receive a notification once your friend accepts your invitation or joins your group. You can also check the ‘Activity’ tab within the social section to track your invitations and group memberships.

Q9. Can I personalize my invitations or messages?

Yes, OnestPay allows you to add a personal touch by customizing invitations or adding messages when sharing credits or inviting friends.

Q10. How does OnestPay handle my friend's contact information?

OnestPay ensures your friends' contact information is securely handled. The platform follows strict encryption, privacy, and data protection policies, using the information only for invitation purposes without sharing it externally

Q11. Can I message other users directly?

Yes, OnestPay includes a messaging feature that allows you to chat directly with other users, whether individually or in groups.

Q12. How does messaging within OnestPay work, and what should I know about communicating with other users or groups?

OnestPay provides an 'in-app messaging' feature where you can send and receive messages with other users or groups. Messages are stored in the recipient’s inbox, enabling seamless communication for group activities or credit sharing.

Q13. How secure is communication on OnestPay?

All communications, including messages and credit sharing, are encrypted to ensure security and privacy.

Q14. Can I control the notifications I receive for social activities?

Yes, OnestPay allows you to customize your notification settings. You can choose which social activity alerts you’d like to receive, such as when friends accept invitations, credits are shared, or new group activities begin

Q15. What steps should I take to manage notifications for social activities?

Adjust your notification preferences in the app settings to control alerts for new messages, group mentions, or credit-sharing activities.

Q16. What if I want to view all my social activities and interactions?

You can view your social interactions by accessing the 'Activity' tab in the social section. Here, you’ll find a detailed history of your group activities, invitations, credit sharing, and purchases made through the platform.

Q17. What does the "Magnify" feature mean, and how can it enhance my rewards on OnestPay?

The ‘Share to Multiply’ feature allows users to earn additional Bonus Credits when they gift, transfer, or donate Merchant Credits. Selected merchants may provide bonus credits for such transactions.

Q18. How do I know which credits will give me the best bonus?

OnestPay highlights eligible credits for magnification when using the 'Magnify Your Bonus' feature. Simply navigate to the incentives section. The system will display a list of credits offering the best bonus multiplier.

Q19. How is the bonus multiplier calculated?

The ‘bonus multiplier’ is calculated based on the number of accepted shares and the merchant’s specific rules for magnification. The more shares accepted, the higher the multiplier.