Frequently Asked Questions (FAQs) provided on this site are for informational purposes only and are intended to offer an initial understanding of the OnestPay™ platform prior to going live. Please note that these FAQs are indicative and may be updated or modified once OnestPay™ is live. As the app evolves, and new features are introduced, certain details may change to improve user experience and ensure compliance with the latest regulations.
The Trading or Marketplace feature allows users to buy and sell unused Merchant Credits with other OnestPay members, providing flexibility and opportunities to maximize value.
After logging into your OnestPay account, navigate to the 'Trading' section on the dashboard. You can view listings of available Merchant Credits or list your own credits for sale.
Pay attention to the sale price, available credits, and any specific terms or conditions listed by the seller. This ensures you make an informed decision before purchasing.
Trades are typically executed instantly or within minutes, depending on system processing times and the seller's availability to confirm the transaction.
Once you place a buy order, the payment is deducted from your account, and the purchased Merchant Credits are added to your wallet. Both you and the seller receive confirmation of the completed trade.
OnestPay does not charge any fee for processing trades.
Some listings may allow price negotiation, depending on the seller's preferences. Use the in-app messaging feature to communicate directly with the seller. In such cases it will be treated as a private transfer.
OnestPay ensures security through encryption and real-time monitoring. All transactions are tracked, and disputes can be resolved through the platform's support team.
Yes, you can list unused Merchant Credits for sale by navigating to the 'Trading' section, entering the credit amount, setting a price, and publishing your listing.
If a trade fails or remains incomplete, the platform ensures that your payment is refunded, or the issue is resolved through customer support.
Trading limits may apply based on platform policies or account verification levels. Check your account status for specific limits.
Once a trade is confirmed and processed, it typically cannot be canceled. If an issue arises, contact OnestPay support for assistance.
Your trading history, including completed and pending transactions, can be viewed in the 'Trading History' section of your OnestPay account.
Yes, trades are conducted anonymously, ensuring privacy for both buyers and sellers.
Yes, OnestPay allows sellers to bundle Merchant Credits from different merchants into a single listing. This offers buyers a variety of options in one purchase
Navigate to the 'Trading' section on the OnestPay dashboard. Select "Create a Listing," choose multiple merchants, specify the amount of credits for each, and set a combined price for the bundle.
The ability to combine credits depends on platform policies and individual merchant agreements. Ensure all credits in the bundle comply with OnestPay’s terms of use.
Sellers can set a custom price for the bundle based on the value and demand for each merchant’s credits. The platform may also suggest a price range based on recent trades.
Yes, partially unused credits can be included in a bundle. The remaining balance for each credit will be clearly displayed in the listing for transparency.
Buyers cannot split a bundled listing. If they are interested in only part of the credits, you can create separate listings for each merchant.
Yes, sellers can set a discounted price for bundled credits to make the listing more attractive to buyers. This is a common strategy to encourage sales.
OnestPay provides real-time tracking of your listings. Once a sale is made, the platform updates your account with details of the buyer and the sold credits.
No, OnestPay does not charge any fees for individual or bundled deals.
Individual merchant credits never expire. You can only set one expiry date for the bundle.
Merchant Credits themselves never expire. If a bundle expires, the individual Merchant Credits within the bundle will automatically return to the user's account and remain available for use.
Yes, bundled Merchant Credits can be gifted, donated, or transferred as a package. However, individual credits within the bundle cannot be separated for gifting, donation, or transfer once the bundle is created.
No, trading is available only in USA only.
OnestPay has a dedicated support team to address disputes. You can file a complaint through the platform with transaction details for resolution
Trades are facilitated through your OnestPay wallet balance, which can be funded using linked payment methods.
Tax regulations vary by jurisdiction. Consult a tax advisor to understand the implications of buying and selling credits on OnestPay.
Yes, credits purchased from the marketplace can be gifted or transferred to other users, provided they meet the platform’s policies.
Margin Financing allows users to leverage their purchasing power by borrowing funds to buy Merchant Credits, amplifying potential returns.
To qualify for Margin Financing, users must meet OnestPay’s eligibility criteria, which include a verified account, a minimum credit score, and sufficient collateral.
Margin financing is provided by OnestPay’s partnered financial institutions or platform-approved lenders. These providers enable users to leverage their purchasing power by offering financing options
Providers evaluate several factors to determine the margin amount and interest rates, including:
Interest rates for margin financing can vary depending on the provider, market conditions, and the user’s risk profile. The platform displays the applicable rates before finalizing the financing agreement.
The interest rate on Margin Financing varies based on market conditions and the amount borrowed. Rates are displayed during the financing application process.
Margin requirements dictate the percentage of the purchase price a user must fund with their own money (e.g., 50% margin). The platform enforces these requirements to minimize risk.
After completing a trade, the borrowed funds are automatically deducted from the user’s balance, and the purchased credits are added to the wallet. Repayments can be made through the wallet or additional deposits.
Margin Financing increases purchasing power, enables higher investments, and amplifies potential profits when trading credits.
Leveraging increases both potential returns and losses. Users must consider the cost of interest on borrowed funds and ensure they have sufficient collateral to cover their position.
Users may face a margin call, requiring them to deposit additional funds to maintain their position. Failure to do so could result in the liquidation of their credits.
Margin Financing availability depends on the specific terms of the trading platform and the credits being purchased. Check the trading details for eligibility.
Repayments can be made by selling your merchant credits in your wallet balance or additional deposits into your OnestPay account.